Agency Management

The job market for college-educated workers have never been greater, according to a new report.

It is time to become more accessible, more responsive and more personal with customers. Here's how to do that.

Trial runs help claims teams become comfortable with the types of decisions they will need to make when a large-scale event occurs.

How do you stack up against your risk-management peers? Let's take a look at the numbers.

Catastrophe planning should take place long before the event occurs, or the insurer will fail in its management of the claims and its duties to its clients.

You are your own profit center and need to position your thinking from that regard. Selling and growing is your primary responsibility within the agencyperiod.