Analysis
The P&C insurance customer-experience disconnect
By Jeannette MichelsHere's how to close the widening gap between what insurers think they deliver and what customers actually experience.
Trending Stories
1
5
Slideshow
5 Costly catastrophes in Texas history
Markets
Recommended For You
Recent Stories
6
Quick Takes
Who's using what in P&C insurance: July 7, 2025
Risk
What You Should Be Reading
Our Writers
Special Reports
![]()
How small businesses view workers' compensation insurance
Businesses that had previous workers' comp claims were more likely to take advantage of safety training.
BrowseMore Coverage
Market Insights
Best practices in small business claims mitigation
Featured Event
July 21, 2025 Denver
GlobeSt. ELITE Women of Influence (WOI) 2025
GlobeSt. Women of Influence Conference celebrates the women who drive the commercial real estate industry forward.
View Event Details
Webcasts
Future of Insurance: The State of Insurance Modernization and Digitalization
Sponsored by One Inc. Watch NowPodcasts
An Ounce of Prevention (and Preparation) for Flood Season
Susannah Adler, Sponsored by 1-800 Water Damage Listen Now
