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Although close to half of today’s small businesses have had layoffs or plan to do so soon, 92% also plan to hire new talent, according to Counterpoint’s 2023 Small Business Insights Report. (Credit: Parradee/Adobe Stock) 
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How to overcome AI shortcomings to benefit your insurance business
If you focus on solving concrete business problems, your A.I. can dramatically transform customer experience.
U.S. workers embrace generative AI, leaving employers behind
Over half of U.S. employees use generative AI at work, despite the fact that only 41% of organizations have made it a priority.
Younger policyholders more trusting of AI than older generations
Overall, 32% of home, auto and renters policyholders trust the accuracy of AI without human oversight.
Resource Center
Playbook
Sponsored by One Inc
Evaluating Payment Providers: A Playbook for Success in the Insurance Industry
This report discusses the key components insurance carriers need to assess when selecting a digital payments provider and the ways in which leading technology can benefit insurers and their insureds. Ensure your competitive advantage in 2024 with an enhanced digital payments strategy.
eBook
Sponsored by TransUnion
The State of Customer Outreach: Top Ten Findings for Insurance
Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.
eBook
Sponsored by OneShield
Commercial Property Preparedness: Bracing for Changing Risks
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
PropertyCasualty360
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