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Independent insurance agents must take advantage of all the digital tools available to them. (ALM Media archives) Independent insurance agents must take advantage of all the digital tools available to them in order to grow their business and prosper. (ALM Media archives)

Two years ago, Nationwide, which is one of the largest carriers in the U.S., released its captive agents, making them all independent agents (IAs).

This action was completed in 2020. While Nationwide was one of the first major carriers to make this move, we know now with almost certainty they won’t be the last.

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