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Instant Insights / PropertyCasualty360 2021 Insurance Innovators

The PropertyCasuatly360 Insurance Innovators award program was designed to recognize the companies, people, programs and practices that are working to modernize and humanize the P&C insurance industry. This package highlights the program’s inaugural class of honorees.

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PropertyCasualty360 2021 Customer Experience Innovation Honorees

Meet the Customer Experience honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 2 of 4)

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Many segments and professionals within insurance are forging fresh business practices and models around some of the most impactful issues of our time. These are companies, people and projects worthy of the title “Innovator,” and the team at NU Property & Casualty magazine and PropertyCasualty360.com is proud to recognize them. (Raul Arias illustration is from the December 2021 issue of NU Property & Casualty magazine.)

Insurance businesses now distinguish themselves by making sure that customers have a seamless experience from to quote to claim.

But policyholders aren’t the only customers in the insurance space: Agents, brokers, underwriters, adjusters, risk managers and administers are all somebody’s clients. Fast, efficient service is now a must for the health of their insurance work.

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Elana Ashanti Jefferson

Executive Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She can be reached by sending email to [email protected].

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