It is possible that insurance companies will encounter these five challenges when undergoing digital transformation. (Photo: Shutterstock) It is possible that insurance companies will encounter these five challenges when undergoing digital transformation. (Photo: Shutterstock)

One of the most significant hurdles in insurance digital transformation has been getting people — both customers and employees — to embrace new ways of doing things. However, the pandemic has changed all that; now, many more people are willing to overcome their technological reluctance.

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