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It is possible that insurance companies will encounter these five challenges when undergoing digital transformation. (Photo: Shutterstock) It is possible that insurance companies will encounter these five challenges when undergoing digital transformation. (Photo: Shutterstock)

One of the most significant hurdles in insurance digital transformation has been getting people — both customers and employees — to embrace new ways of doing things. However, the pandemic has changed all that; now, many more people are willing to overcome their technological reluctance.

Nevertheless, just because people are willing doesn’t mean transforming your operation will be easy. Here are five challenges insurance industry players will encounter:

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