Looking for success stories

What criteria do we use? We're looking for success stories illustrating how an agency best serves its clients, demonstrating strength and variety of business; carrier relationships; claims processing; client satisfaction; social responsibility; adoption of new technology to accelerate processes; and customer service, among other things. For instance:

Has your agency implemented new tech processes that had a direct impact on the business?
Can you offer several examples of exceptional client service and/or relationships?
What's your long-term growth strategy?
What marketing efforts have proven especially beneficial for you?
Can you provide examples of community outreach/philanthropic work?

A general picture of your agency's income is also welcome in your entry, including that derived from lines of business to fee income, interest income, contingency/profit-sharing income and more, as well as such additional factors as year-over-year percentage of growth. Any information you could provide along those lines may be included (but is not absolutely necessary).

Special Reports /

Apply for NU's Agency of the Year Award by Aug. 23

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