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Consumers can be fickle, and many will change an agent or insurer based on a single negative experience. Discover ways to improve customer experience and build long-term loyalty through technology, engagement and more.

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Transferring operations from paper to digital is the modern solution that helps agencies retain and enhance the satisfaction of their clients while also increasing efficiency. (Photo: Shutterstock) Transferring operations from paper to digital is the modern solution that helps agencies retain and enhance the satisfaction of their clients while also increasing efficiency. (Photo: Shutterstock)

The year 2019 holds promise for expansion in the P&C space. Last year, 35 firms made the Inc. 5000 list of the fastest growing private companies. The trend continues and momentum is building.

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