Roughly 65% of customer interaction can now be automated, according to proprietary research conducted by Ushur. (Photo: Shutterstock)

A growing number of insurers and agents now use chatbots to facilitate conversations with customers, strengthen relationships and bolster the sales process.

Continue Reading for Free

Register and gain access to:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Claims Technology
Commercial Lines
E&S/Specialty
Personal Lines
Reinsurance
Workers' Comp
Cybersecurity
Loss Control
Analytics & Data
Technology Implementation
Technology Solutions