Smartphone with chatbot on screen and person's hand "We have a strong belief that the smartphone can transform the relevance, customer engagement and accessibility of many of our solutions, so it's great to be able to deliver this to our commercial lines customers," Josh Crumley, Vice President – Operations & Analytics at AmeriTrust said in a press release about partnering with The Floow. (Shutterstock)

The California-based insurance platform provider Indio Technologies has teamed with Pacific Interstate Insurance Brokers (PIIB), a cluster of more than 200 independent insurance agencies in nine states, to help PIIB 's affiliate agencies leverage technology to streamline workflows and drive success. "As we work to equip our affiliate agencies with the tools and resources they need to become more successful," PIIB Marketing Representative Rachel McClurg said in a press release, "we recognize that the right technology can help them be more efficient and enhance their commercial client relationships."

The Kentucky-based financial technology provider Computer Services, Inc., has partnered with Segmint, a leading provider of data-driven solutions, to give financial institutions access to analytics that allow them to personalize customer experiences. Segmint's data analytics and segmentation tools integrate into CSI's products with the goal of providing a holistic view of the customer. This data is then used to deliver enhanced, targeted services to customers and prospects.

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