InsurTech Center

How digital commerce changed the insurance business model

Insurers worldwide continue to face three key challenges in today’s digital economy.

By Robert Cummings | Updated on August 07, 2018

Evolving customer demands coupled with technological advancements mean that insurers are expected to provide risk prevention in addition to crisis management. (iStock)

Digital transformation enables insurers to take advantage of many new opportunities. But first, they must define their strategic priorities. That means reevaluating business models, processes, products and service.

There are three key challenges insurers should address along the way:

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