Superstorm Sandy has shut down the downtown Manhattan offices ofNew York state insurance regulators, causing a scramble to continuedelivering essential services to the public and industry.
|David Neustead, a spokesman for the New York State Department ofFinancial Services confirmed that the department has lost itsoffices on Beaver St., "severely" disrupting the work thedepartment does from there.
|"We are finding temporary space and trying to get back up andrunning," says Neustead.
|To deal with the current crisis, the department has extended thedeadline on a host of filings and is utilizing mobile communicationuntil alternative space is located, he says.
|Neustead says it is too early to tell how many insurance claimshave been filed since Superstorm Sandy struck last week. Thedepartment will issue that information once it has beencollected.
|He says the department has an Insurance Emergency OperationsCenter where representatives with the major insurance carriers joindepartment officials to communicate problems and deal with themquickly, such as getting adjusters out to a certain area. Overall,the process has been working well.
|Yesterday, the department set up a mobile command center atMiller Field in Staten Island, N.Y. to help consumers withinsurance questions or complaints.
|A department representative there says the mobile command centerassisted over 120 people. Most of the questions people askedconcerned how to go through the process of filing a claim,according to the representative.
|A call to the New Jersey Department of Banking andInsurance for an update on how the department is handling thiscrisis was not immediately returned.
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