The past year may not have been as good for the insurance industry as it was for the insurance IT field. Plans—and some progress—were made for transformative projects, which is a good sign that insurers are headed in the right direction.

The recent case study with XL Global is a good point. Companies have managed to get by with legacy systems for a long while, but legacy is simply not the answer if a company wishes to grow organically.

Growth through acquisition has been part of the problem in the past. Carriers merging with or acquiring new companies were adding to the bottomline with new sales figures, but they also were staring down the rabbit hole.

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