In late 2010, XL Group introduced a new business strategy that was designed to change the direction in which the insurer was heading to include global expansion with new business units, new products, and more complex risks. The new strategy presented a challenge to the carrier's IT department, headed by Robin Arendt, Global CIO.
“The [current] technology was not going to support the business direction and what it was going to take for us to expand, or to introduce new business units,” says Arendt. “The older technology was going to prohibit us from expanding and that expansion was the key to driving profitable growth for XL.”
Like many large insurers, XL Group has multiple systems it has acquired through acquisitions over the years.
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