Thank you for sharing!

Your article was successfully shared with the contacts you provided.
I started in this industry 13 years ago as a bright-eyed intern at my local independent insurance agency. To be honest, I didn’t know the difference between an independent agency, captive agency or direct writer. Want more honesty? I didn’t even know what a policy number was.

But I’m not embarrassed, because I was only 15 years old at the time. Now I’m a 28- year-old Gen-Yer with a unique mix of industry experience, education (a marketing degree and, in a couple months, an MBA) and youth.

Related: Read a previous exclusive from a young agent: “In staffing, all it takes is one bad apple.”

Surprisingly, the “youth” part of that mix may be the most important part. My age helps me understand the next wave of consumers–what I call the “Smartphone Generation.”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.