It never ceases to amaze me how for 25 years now, all I have heard is agents whining about how carriers, myopically protecting their turf, won’t allow them to grasp the Holy Grail of insurance–Single-Entry, Multi-Company Interface. Yet our own tech guru, Senior Editor Ara Trembly, suggested in his column last week that perhaps apathetic agents are the ones holding back SEMCI. A week earlier, a senior CNA official in his own Final Say column argued that SEMCI and duplicate data entry (the bane of every agent’s existence) are two totally different issues, and that focusing on the former might make the SEMCI debate moot.

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