Furthermore, nearly half of the insurance agents in the survey said providing the level of service customers demand is a challenge.

2020 was tailor-made for E&S insurance market players to write their own 'Silver Linings Playbook.'

Insurers know that policyholder interactions from sales to a claim affect renewal decisions. Tim Roberts and Grace Hanson share their insights.

In an upcoming webinar, experts will respond to real-life coverage questions and share how to interpret tricky policy language.