InsurTechs should spend less time worrying about being innovative and more time on basic human emotions.

Bringing in the right expert at the proper time can help insurers confirm the costs involved with a claim are accurate.

As the climate movement permeates the industry, Liberty Mutual is the 18th global insurer to adopt restrictions on coal.

As carriers continue to invest in digital experiences, data analysis capabilities and technology ecosystems, the claims process will become more automated and pattern-driven.