Elizabeth Mitchell, president of Platinum Underwriters Reinsurance in New York--who is also a fellow of the Casualty Actuarial Society--made the observation during the opening session at the recent CAS

As risks become more complex, public risk managers find they're wearing many different hats to stay on top of their game, while having to do more with shrinking resources in a faltering economy,

At the same time, it "provides agents with an easy-to-use, Web-based interface that allows agents to perform all policy transactions," CGI noted. These include "quote, new business, endorsements,