Emens and Rivera, two members of CAIC's surety division, joined Main Street America to run its surety operations in Texas.

The Insurance Accounting & Systems Association, Inc. (IASA), with the volunteer support of Eide Bailly LLP, is revitalizing the Desert States Chapter of IASA.

The $3.5 billion stock merger announced in June 2009 for Towers, Perrin, Forster & Crosby Inc. and Watson Wyatt Worldwide Inc. has been officially completed, it was announced.

Insurers are using relationship analytics to identify and confront factors affecting customer satisfaction while forging solutions, which may include changes in personnel, processes, and vendors.