These days, it's not unusual for insurance companies to jump into the deep end of the social media pool. Risks abound, though.

Allstate Corp. has filed a subrogation lawsuit against Toyota Motor Corp. seeking compensation for the more than $3 million paid out on accident claims related to allegedly faulty accelerator pedals and other defects.

In a recent publication, CCC Information Services Inc. suggests that the slow economic recovery has noticeably altered the auto damage repair landscape, perhaps irrevocably.

O'Neill's focus will be on developing and executing Zurich's strategy for profitable growth.