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Claims never seem to be routine when animals are involved. As insurance professionals told us, animals complicate matters by chewing, devouring, stomping, or even just lying motionless.

Amid the surge in questionable staged-accident claims and suspicious hail loss claims comes a sunny spot: a lower incidence of auto theft.

The bright, frenzied lights of the Vegas strip once again served as the backdrop for this year's ACE America's Claims Event, which took place from June 22-24th at the Bellagio Hotel. Presentations are now up.

On July 2, 2010, President Obama signed into law an extension of the National Flood Insurance Program, good until Sept. 30.

IAS Claim Services' President Paul Kottler answered questions about the current role of independents, essential technologies for the industry, and how to attract new talent.

Let's hear it for the independents, for which the oil spill and the weight of impossibly high public expectations is just another day at the office.

The Ward Group has analyzed the financial performance of thousands of P&C insurers in the U.S. to compile a top 50 list of those that are demonstrating financial stability. Nine new additions were added to last year's list.

To achieve enhanced reporting and insight, you must do three things: select and organize your measures; develop a discipline for exploring data that focuses on root cause; and teach your managers and leaders how to act upon data.