Search Results

Not only are virtual auctions revolutionizing auto auctions, they are changing how insurance companies manage the disposition of salvage vehicles acquired as part of the claim settlement process.

Managing quality is an important job that affects not only the financial bottom line, but also customer retention and employee satisfaction. Now is a good time to take a close look at the quality assessment process to make sure it is effective.

How are the talented and tenacious claim professionals for whom we write faring in terms of compensation? What trends are showing up? We solicited feedback from a random sampling of Claims subscribers and readers to find out.

Driver-assist systems in vehicles have been the norm for a long time. Up until the debut of microelectronics in the 1980s, though, the push to make driving safer, easier, and more comfortable superseded automation efforts.

It is helpful to have a basic understanding and general overview of residential roofing assessment. The following will help claim professionals evaluate reported storm damage, and will focus strictly on asphalt composition shingles.

Last month, I touched two of the three forbidden topics for a publication such as this: politics and religion. Brave (or nutty) soul that I am, this month I'm touching that rail again on the third forbidden subject: Sex.

Whether the reasons are economic, psychological, or social -- or some combination thereof -- terrorism has been an entrenched part of human activity since ancient times.

Zurich Financial Services Group said its subsidiary, Farmers Group has agreed in principle to a $545 million settlement of a class action lawsuit that had accused the insurance group of overcharging for fees paid by the Farmers Exchanges.