The U.S. Census Bureau released its findings from the 2011 American Community Survey.

Customer care today is a whole new ballgame. Customers have better access to more information, and that results in new desires and very specific needs.

Insurance policies may never be beach-reading material, but many small-business buyers are frustrated by their inability to easily comprehend their coverage terms and conditions, two recent Deloitte Research focus groups revealed.

New York States Department of Insurance has filed its rehabilitation plan for Financial Guaranty Insurance Company, outlining how payments will be made in cash to claimants as available funds allow.