Clients should report a data breach to their insurance agent or broker as soon as it occurs.

Remind your employees of all ages that business conversations should not be held in a public place, and no one should discuss proprietary information in an open environment. You never know whos listening.

It's time for the insurance industry to recognize that being big and agile is essential in todays rapidly changing world of converging technology innovations including mobile, social media, sensors, cameras, cloud and emergent knowledge.