For all the concern about privacy many people are comfortableconducting conversations about the most personal topics in public.How many times have you overheard a discussion on the subway or inan airport lounge that made you cringe?

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According to a survey conducted by the Pew Research Center, young adults generallyseem more forgiving of cell phone usage in public places than thosewho didn’t grow up with a lot of technology. Although 90% of 18- to29-year-olds think it’s ok to use a phone on public transportation,just 54% of adults aged 65 and older agree.

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It's more than an issue of too much information (or TMI) forinsurance professionals or anyone who works in a business thatdepends on confidentiality. There's a saying among lawyers thatmore cases are lost in the elevator than in the courtroom. Remindyour employees of all ages that business conversations should notbe held in a public place, and no one should discuss proprietaryinformation in an open environment. You never know who’slistening.

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Here are the results of the Pew survey.

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Infographic: Generations Divided On Mobile Etiquette | Statista

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Chartprovided by Statista.

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].