Accenture survey reveals where carriers are meeting and falling short of meeting customer expectations, plus four guiding principles to creating a modern insurance marketplace.

MetLife, the largest U.S. life insurer, said its considering a sale, spinoff or public offering of much of the retail operation.

A hacker group is stepping up attacks on the websites of Japanese institutions in protest against the countrys whale hunting.

Renee McFadden of New York City-based insurance program manager Distinguished Programs is this year's winner.