The world of insurance claim management is as large as the world itself. When a service is required, it can be for nearly anything, anytime, anywhere on the planet. Program requests can range from large, complex losses, to lower severity, less complex claims, to catastrophe services, managed and direct repair...

For over two decades Ive witnessed claims leaders manage the material damage process in predictable cycles that ebb and flow like the tides of the ocean. They would often switch their focus from DRP to staff, then to IAs and recently photo estimating and start it all over again. This...

A major catastrophic event can occur at any given momentare you prepared? A key factor in preparation is identifying the catastrophe management team, including internal members as well as important external service partners. Collaborating with the right independent adjusting firm is an important piece of a carrier or policyholder's catastrophe...

Catastrophic weather events are an unfortunate and persistent part of life. In fact, if it feels like these catastrophic events are happening more frequently than ever before, the data confirms that to be the case. Findings from a new study in the journal Nature demonstrate that more extreme rain events...