Well known from a series of videos as the Foremost “Insurance Guy,” Bair talks about Foremost’s new Social Media Suitcase, an online tool for agents providing a complete toolkit and content for getting involved in social media

Consulting firm Health Strategy Associates recently completed their first annual survey of workers’ compensation claims systems to find out what insurer front-line staff and executives are looking for when considering technology purchases.

Question-answering systems such as IBM's "Jeopardy!"-winning Watson are only 3-to-5 years away from general business usage. What is the implication for insurance agents? AA&B Editor Laura Toops talks to Jamie Bisker, IBM industry solutions representative, about both the fears and the anticipation surrounding the advance of this new technology.

Rick Gilman, executive director of the Personal Lines Growth Alliance, talks with Stu Durland, vice president of operations at Seely & Durland Insurance in New York, about the power of personal lines to enhance an agency's bottom line. American Agent & Broker editor Laura Toops hosts.

Amidst a recovering economy and a struggling jobs market, the question is, what will the job landscape be for the insurance industry in 2011?

Find out how claims professionals, attorneys, and investigators can better use social media sites to help them in their day-to-day jobs, the sites they should be looking at, examples of success stories, and of course, the legal issues involved when using the information you find.

Agents and brokers for State Farm and Farmers Insurance are gaining a new tool that will aid them in developing and maintaining a social media strategy while at the same time staying compliant with regulations and branding missions.

The Red Flags Rule, which took effect Jan. 1, 2011, requires many companies to implement a written identity theft prevention program designed to detect the warning signs of identity theft. Are you in compliance?