Top Personal Lines Stories
Insurers still struggle to track customer claims satisfaction. Why?
By Sam J. FriedmanWhoever coined the business maxim, "The customer is always right," probably never had to investigate an insurance claim.
News and information for property & casualty insurance agents & brokers on personal lines insurance, including homeowners insurance, flood insurance, earthquake insurance, renters insurance, automobile insurance, life insurance, disability insurance, umbrella insurance and health insurance. These insurance products protect individuals and families against potentially crushing financial losses caused by fire, theft, natural disasters, death, accidents, lawsuits and illness.
Whoever coined the business maxim, "The customer is always right," probably never had to investigate an insurance claim.
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