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CallVU study: Today's consumers prefer digital customer service
By Danielle LingMost people still prefer making a telephone call when it comes to customer service. But the number of digital adopters is inching up.
E&S/Specialty
Among the characteristics that make the insurance business the granddaddy of financial services: Insurers are keen to the evolving needs of their clients and the way an ever-changing world impacts their business. Here, property and casualty insurance professionals will find valuable news and information for their specialty market clients.
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