Commercial Lines

Contractor networks have become a valuable tool in delivering property claims services to policyholders. In the early days of property claims handling, the insurance carrier focus was on providing indemnification to their policyholder. When a claim was reported, the quality of service was focused on how soon an inspection and...

The spring storm season has been relatively quiet over the last couple of years great news for the insurance industry and for property owners.

The emerging legal marijuana economy will see explosive growth in the coming years. Insurers should be prepared to adopt policies that spell out coverage for legally grown marijuana plants and medical marijuana property.

A new study from J.D. Power provides fresh perspective on the performance of large business commercial insurers and brokers, where risk managers are concerned.

Last month we explored how litigation affects claims and why it is the adjuster who manages the claim file and litigation, deciding when to settle and when to fight, knowing that court fights are expensive. Adjusters must make correct decisions based on the law in the jurisdiction where the claim...

Insurance adjusters are often faced with a large loss caused by water leakage from plumbing systems. Investigating the cause is an integral part of the claims adjustment process since it bears on insurance coverage as well as potential subrogation. The first step is finding the source and determining the nature...

Businesses are looking more to technology in order to stay efficient in their business practices. While technology is convenient in many ways, it also exposes businesses to cyber attacks.

Human factors involves the application of what we know about people, their abilities, characteristics, and limitations to the design of equipment they use, environments in which they function, and jobs they perform. Human factors is a multi-disciplinary field grounded in the behavioral and engineering sciences, synonymous with ergonomics where engineering...