Market Insights

A random sampling of 1,000 Claims subscribers was sent questionnaires on August 2, 2003. We received 431 useable responses, or 43 percent response. In this year's survey, insurer claim staff are

Ever visited the antiquated Florida Underwriter web site before? We thought not. The seldom-updated site needed a dusting off (read: a makeover of the extreme variety) to bring it into the 21st

In a state with a reputation for strong agent associations and an era ripe with agency succession issues, the existence of a structured support system for new agents would appear to be a given.

In 2005, Florida and the nation were awash in hurricanes. The National Hurricane Center ran out of names and resorted to the Greek alphabet for the first time. Nightly newscasts extended the

Competition is a powerful motivator. Whether toddlers compete for a parent's approval, students for the best grade, employees for a promotion, or companies for greater market share, the cycle of

Writing for the P&C market, research vice president Kimberly Harris-Ferrante predicts investment in claims technology and process improvement projects will increase by more than 20 percent this year a

In its annual insurance CIO survey report published last January, Celent predicted 2005 would be "the year of policy admin." While the high volume of policy administration requests for information (RF

An increasingly competitive business environment and more demanding customers unquestionably are putting pressure on carriers and their IT departments to do more, but the biggest challenge facing comp