Market Insights

There is no doubt that garments and other fabric items in a home have become a large and fast-growing part of a contents claim.

Despite the frequency of the claims, actual malfunctions in complex brake systems are rare, although they can happen.

The largest federally mandated change in the health insurance market since World War Two is coming at us fast. Virtually 100 percent of all insurance clients will be impacted in some manner by the PPACA legislation.

As a wholesale broker, you had absolutely no direct engagement with the retail agents customer. No calls, no letters, no emails. So why is he suing you?

Insurers target the needs of both mobile customers and staff in creating a mobile claims technology strategy.

Another standard bearer for the insurance industry is fading away: the paper bill. Insurers are following the lead of other financial services companies by exploring all the possibilities in electronic bill presentment.

The best part of being in the claims profession is helping people get their lives back to normal following an accident or an event. Five leading claims executives from the property/casualty industry take part in a Q&A session with the editors of Tech Decisions and Claims magazines and discuss what...

Independent agents gave The Travelers top honors as the best overall commercial carrier in a 2010 biennial study of agents’ opinions of U.S. commercial carriers. The Flaspohler Research Group conducted the survey of 250 agents in partnership with National Underwriter.