Market Insights

This is not the article we originally envisioned writing when the editors and publisher of Claims convened for our editorial calendar planning session six months ago.

Editors note: In light of the special session on insurance, which is expected to consider the Governor's Property and Casualty Insurance Reform Committee, a group of newly elected House Democrats

With the drive among carriers to increase productivity and reduce costs, policy administration systems vendors are scrambling to offer products that deliver better return on investment, but insurance

Behind the headlines about chaos in the property market are the Customer Service Representatives (CSRs) in thousands of offices in Florida. These front-line stalwarts spend their days fielding the

Insurance carriers continue to be in an acquiring state of mind, and that can mean both challenge and opportunity for a carrier's IT department. While business analysts might look at how much a book o

"Awesome, baby!" If he were Dick Vitale, that's how Paul Peeples, FAIA's vice president of information and technology, might describe the association's new Catastrophe Relief Vehicle (CRV). But