Market Insights

Everyone loves the idea of a discount, and few things are easier to love than a discount on insurance. A state-mandated discount on property insurance surely feels right even if its wrong.

Although most producer training programs will end up costing an agency a couple of thousand dollars, most agency principals who have been through the process would probably agree that "leaving it to the pros" is well worth the investment.

Policy administration system implementations consistently make the ‘A List’ of important projects for insurers every year. There always are a large number of policy administration projects under consideration in the insurance industry—some to handle new lines of business, some to manage processing for new companies—but the vast majority are undertaken...

Catastrophe management is nothing less than the true test of the insurer's capacity to marshal resources to fulfill the promise that a policy implies.

Agencies have had to prioritize operations this year, implementing new measures to ensure that technology and recruitment needs are met while driving toward long-term growth.

The insurance industry's societies and associations played a pivotal role in 2010 on a host of issues, including healthcare reform, business taxation, international growth opportunities and help in facing the challenges of social media.