Market Insights

From agency management systems to self-service, there's an app for that.

From agency management systems to self-service, there's an app for that.

If your agency isn't defining its marketing strategy and discussing upgrades to its digital management system, it's likely youre behind the curve. Here's how to catch up.

A new year is upon us, which means many risk managers and their brokers have the negotiation of rates at renewal on their minds. If the sentiment expressed this time last year was that flat is the new win, things look to turn out similarly this time around, with a...

A strong provider network program is critical to a property and casualty (P&C) insurers cost containment, benefit extension and customer retention strategies. Both in the workers compensation and auto casualty markets, one tremendous opportunity to retain customers and maintain a competitive edge comes from the lower claims costs associated with...

What key performance indicators will give you a clear view of your insurance company's claims health?