Market Insights

Claims experience informs both underwriting strategies and the perspectives of potential clients.

Claims experience informs both underwriting strategies and the perspectives of potential clients.

NAPSLO's Annual Convention, held from Sept. 9-11 at the Manchester Grand Hyatt San Diego and Marriott Marquis San Diego Marina, saw record attendance once again this year.

When a significant homeowner property loss occurs, the adjuster is keenly aware of the insureds desire to return to their home quickly after the reconstruction.

Frequently, claims managers, supervisors, adjusters or attorneys picked up a new claims file and question why a claimant acted in a certain manner. When working a claim, it is generally taken at face value. The facts are as they are in the file, unless some surprises turn up later.

Insurance fraud is a growing global phenomenon. In the United States alone, it is estimated that insurance fraud is an $80 billion dollar industry, second only to narcotics trafficking. Not surprisingly the two are often connected.