Studies show there is a significant correlation between time toclose and whether you have secured new business.

This isn't surprising, considering the importance of a fast andseamless customer communication experience, especially for the newgeneration of consumer who expects everything to be quick,effortless and intuitive.

In order to work toward creating an ideal environment forsecuring new customers, it's important to first understand wherethe most reoccurring points of drop-off are from a consumerstandpoint and what causes these issues:

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