Innovation

Closing the gap between insurers and consumers is the essence of insurance humanization.

Nearly 70% of young employees indicated they would consider leaving a company if digital experience expectations were unmet.

Aquent reports that 67% of remote teams are identified as high-performing versus only 47% of on-site teams.

Enlightened insurance leaders know the true catalyst for successful claims resolution lies in engaging employees.

Meet the 2023 Agency of the Year Award winners, and say farewell to our magazines.

Policyholders continue to demand more options, automation, and a seamless customer experience.