Artificial Intelligence

Here are a few things that insurers need to keep in mind as they look to build up their AI capabilities.

As AI use in hiring becomes more common, employers must examine whether the technology is truly unbiased, or if it harms those with disabilities.

Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.

Momentous evolution is ahead for the traditional insurance value chain.

Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.

A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.

Technology has created a powerful next generation of underwriters equipped to handle the challenges of the new world.

Science fiction no more: Insurance AI will increasingly help consumers and businesses prevent and resolve problems.