Commentary

It’s important to remember that vendors serve an invaluable set of roles in the insurance industry. Over time, I’ve come to realize six “rules of engagement” for how to effectively work with them.

Agent education and training doesn't have to be a one-size-fits-all proposition. In this era of "having it your way," what would your ideal agency education program look like?

While legislative initiatives so far this year are quite varied, there does appear to be one common thread: Consumer protection.

We writers and editors of FC&S Online have a good bit of interaction with our subscribers, and some of that involves lengthy discussions and even — can you believe it? — heated debate. One of the most common areas of disagreement is tenant improvements and betterments

One of the things that has fascinated me in covering the insurance industry in these changing times is the evolving relationship carriers have with their agent/partners.

One of the things that has fascinated me in covering the insurance industry in these changing times is the evolving relationship carriers have with their agent/partners.