Commentary

Analytics is certainly not new to the insurance industry. It could be argued that the first mortality tables developed in the 18th century were analytics. However, the adoption rate of business analytics within insurance has been slow.

Analytics is certainly not new to the insurance industry. It could be argued that the first mortality tables developed in the 18th century were analytics. However, the adoption rate of business analytics within insurance has been slow.

As Millennials enter our claims organizations, it is important to understand their values and belief systems that will shape our workplace.

A few weeks ago in this space I wrote about the importance of protecting your brand through monitoring of social media. I pointed to a case involving Progressive Insurance and their chairman, Peter Lewis.

A few weeks ago in this space I wrote about the importance of protecting your brand through monitoring of social media. I pointed to a case involving Progressive Insurance and their chairman, Peter Lewis.

With so much legislative and regulatory activity each year, property and casualty insurers can always count on plenty of tracking and implementation issues. Some of the perennial topics that are addressed and find their way to enactment or adoption are those impacting claims and trade practicesand 2011 has been no...