Commentary

Once upon a time, the word batch had a wonderful meaning, particularly when you remembered your sweet little gray-haired grandmother making a batch of chocolate chip cookies. Insurance companies used the word to describe how they would process their work at the end of the day. Today, batch processing is...

Sovereign wealth funds could yet turn out to be a terrific alternative source of capital for primary insurers and reinsurers around the globe.

It won't work for insurance, but Panera Bread's ongoing success with its "pay what you can" cafes has yielded both profits and repeat business.

P&C carriers gaining an edge today are those that are employing tools and information to do two things: out-execute the competition operationally, and out-serve the competition from a customer perspective.

P&C carriers gaining an edge today are those that are employing tools and information to do two things: out-execute the competition operationally, and out-serve the competition from a customer perspective.

The great savior for mid-tier and smaller insurance carriers in the past decade has been the Web. Regional insurers could suddenly do business in the same manner as national carriers and customers found it nearly impossible to distinguish between the two. Life was great for these smaller insurance companies.