Commentary

Marshall McLuhan was right when he said the medium is the message, at least when it comes to communicating with insurance policyholders, a Deloitte Research survey of personal-lines consumers indicates.

Achieve Greatness is the theme for the 2012 IASA Educational Conference and Business Show, which gets underway Sunday night at the San Diego Convention Center. (Being from the small, but beautiful town ofBright, Indiana, I appreciate associations that hold their conferences inSouthern California.)

Achieve Greatness is the theme for the 2012 IASA Educational Conference and Business Show, which gets underway Sunday night at the San Diego Convention Center. (Being from the small, but beautiful town ofBright, Indiana, I appreciate associations that hold their conferences inSouthern California.)

"Bath salts" combine the worst of meth and Ecstacy--and are for sale legally at the corner convenience store.

Following a hurricane, insurers need a plan to preserve brand credibility while responding to claims because, in Florida, it has become easy and politically rewarding to depict insurance companies as enemies of the people.

Following a hurricane, insurers need a plan to preserve brand credibility while responding to claims because, in Florida, it has become easy and politically rewarding to depict insurance companies as enemies of the people.