Commentary

Looking for engagement, State Farm has opened a coffee house on Chicago's North Side. Is this idea perky or grounds for dismissal?

Many claims organizations struggle with effective negotiations but these fundamental skills will help achieve accurate outcomes time and again.

Many claims organizations struggle with effective negotiations but these fundamental skills will help achieve accurate outcomes time and again.

The September issue of Tech Decisions will include an article I wrote about the carrier/agency relationship and the term those two sides love to debate: ease of doing business. Most carriers and agencies have their own idea how that word ease actually applies to what they are doing, but after...

The September issue of Tech Decisions will include an article I wrote about the carrier/agency relationship and the term those two sides love to debate: ease of doing business. Most carriers and agencies have their own idea how that word ease actually applies to what they are doing, but after...

Hartford Steam Boiler has created a list of topics for insurance industry experts to discuss with homeowners, designed to help protect their home equipment and avoid dangers if a power outage occurs.