Commentary

Basic operational controls that protect insurers from regulatory exposure have not kept pace.

Most insurance executives identify AI as a top strategic priority, yet only about one in five have solutions running in production.

The quickest way to sink any AI pilot is to try and force the technology on staffers who aren’t excited about its potential.

Affordability is a top concern for most Americans as holidays approach.

What can insurers do to prepare for the AI visibility era?

Hesitation is becoming a competitive liability and those relying on processes that ‘work for now’ are falling behind.