Investigative & Forensics

This mortgage payment program was too good to be true.

Claims personnel are often called to a building with a large loss caused by water leakage from underground water piping systems and investigating the cause is an integral part of the claims adjustment process.

Is an employee injured after hours on a business trip covered?

Plaintiffs' attorneys are targeting insurance adjusters as well as the company in coverage cases

Google Inc., the company that brought order to the Internet, has set its sights on doing the same for the flocks of commercial drones expected to someday clog the skies.

Every claims representative likely considers the insurer's general duty of good faith and fair dealing when they receive notice of a new claim, but what is fair when it comes to handling property and casualty claims?