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Experience is key to customer retention for insurers
By Chris McMahonInsurance claims offer carriers the best opportunity to influence the customer experience.
News and information for claims professionals on subrogation, cybersecurity, emerging risks, catastrophes, insurance disruptors, environmental issues, federal guidelines, marijuana, asbestos, drones, auto, claims technology, social networking, PTSD, active shooters, mass shootings, claims management, property damage, and specialty claims to help keep them aware of industry advances and changes that will affect the claims process.
Insurance claims offer carriers the best opportunity to influence the customer experience.