Education & Training

Claim issues continue to top the list of reasons why consumers file formal complaints against their insurers.

While timing may be king, other issues can influence satisfaction results.

The 19th century writer Ralph Waldo Emerson once said that a good lawyer is not the man who has an eye to every side and angle of contingency and qualifies all his qualifications.

Here's your chance to be part of the action, and participate in acknowledging your claim-handling peers.

Over three days, the 12th annual ACE America's Claims Event will bring together senior-level decision makers from major insurance companies focusing on the latest business strategies.

I confess to being a bookie. No, I can't place your bets on the horses, but I will bet that maybe at least one reader is also a bookie: someone who loves books.