Top Claims Technology Stories
Survey: Digital transformation is no longer just 'nice to have'
By Tom HarringtonMost businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.
Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.